Legal Document

FanCode Terms & Conditions —
Before Using the Platform
What You Need to Know

By creating an account or using the fancode platform, you are agreeing to these terms and conditions. All terms are written in clear, plain Bengali so there's no confusion.

Last Updated: January 2026 Written in Bengali
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15 Sections
From account payments to bonus disputes — everything handled on one page
For any enquiries
support@fancode.my
Key Highlights

Terms & Conditions' Main Section

Account & Eligibility
You must be 18 or older to register. Each person may hold only one account. You are required to register with accurate information and to cooperate with identity verification.
Bonuses & Promotions
Each bonus comes with specific wagering requirements, a validity period, and a maximum amount. Please read the relevant terms before claiming any bonus. Claiming bonuses across multiple accounts is strictly forbidden.
Deposits & Withdrawals
Safe transactions via bKash, Nagad, and Rocket. Identity verification may be required before withdrawals. Minimum and maximum limits apply to each transaction.
Privacy & Security
Your personal information is protected in accordance with FanCode's Privacy Policy. We do not sell your data to third parties. All data is secured with SSL encryption.
Responsible Gaming
fancode offers deposit limits, session time limits, and self-exclusion options. Our support team is ready to assist with any problematic gaming behavior.
Prohibited Activities
Fraud, multiple accounts, bonus abuse, and money laundering are strictly prohibited. Violations may result in account suspension and balance forfeiture.

Important Notice: By registering or using the fancode platform, you are considered to have accepted all of the following terms and conditions. Please read them in full — if any part is unclear, contact support before registering.

1General Terms

Fancode (fancode.my) is an internationally licensed online gaming and betting platform. These Terms and Conditions constitute a binding agreement between fancode and the user. By using any service on the platform, you automatically agree to be bound by these terms.

These terms and conditions may be updated at any time. You will be notified of any changes via your registered email or a notice on the platform. Continued use of the platform after changes are made will be taken as acceptance of the new terms.

Fancode is specially optimised for users in Bangladesh. We are committed to providing local payment methods, Bengali-language support, and a service that is tailored to Bangladeshi culture.

2Account Registration & Verification

To register with fancode, you must provide accurate and complete information — including your name, date of birth, phone number, and email. Accounts created with false information may be cancelled at any time.

  • Each person may hold a maximum of one account. If multiple accounts are found under the same individual, all of them will be closed.
  • If multiple members of the same household share a device or internet connection, please notify support in advance.
  • A copy of your National ID, passport, or driving licence may be requested for identity verification.
  • Withdrawals may be temporarily placed on hold until identity verification is complete.
  • Users are responsible for keeping their account password confidential. Sharing your password with anyone else is strictly prohibited.

Note: If you notice any suspicious activity on your account, please contact us immediately at support@fancode.myto notify us. fancode reserves the right to temporarily suspend accounts in the interest of security.

3Age & Eligibility

Fancode's services are strictly for users aged 18 and above. Registration and use by minors is completely prohibited. Providing false information about your age is considered fraudulent activity and may result in full forfeiture of the account balance.

To use fancode's services, you must be legally eligible to participate in online gaming under the laws of your country. Access may be restricted from certain countries or regions.

4Deposits & Withdrawals

Deposits and withdrawals on fancode are available via bKash, Nagad, and Rocket. All transactions are secured with SSL Encryption.

  • Minimum deposit: ৳100. Maximum deposit limits are determined by your account tier.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawal requests are typically processed within 24–48 hours. VIP members enjoy faster processing times.
  • To withdraw your bonus balance, you must first meet the applicable wagering requirements.
  • Fancode does not charge any transaction fees, though fees from your payment provider may apply.
  • Fancode is not responsible for delays caused by incomplete or incorrect payment details.

Warning: Depositing or withdrawing using a third party's account is strictly prohibited. If such activity is detected, the account will be suspended and the balance forfeited.

5Bonus & Promotion Terms

Fancode regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, free spins, cashback, and VIP rewards. Each offer comes with specific terms that must be reviewed before claiming.

  • Wagering requirement: Bonuses must be wagered a set number of times before withdrawal. For example, a 1x wagering requirement means you must bet an amount equal to the bonus once.
  • Duration: Each bonus has a fixed validity period. Any unused bonus will be automatically cancelled once it expires.
  • Maximum bet limit: A maximum bet limit of ৳500 per bet typically applies while a bonus is active.
  • Bonus Abuse: Claiming the same bonus more than once or using a family member's account to claim bonuses is strictly prohibited.
  • Counter-Betting: Placing bets with the deliberate intent to guarantee a loss in order to meet wagering requirements will result in the bonus being voided.

Fancode always strives to keep bonus terms as simple and transparent as possible. If you have any questions about a specific term, reach out via live chat — the team will be happy to help right away.

6Betting Rules

Placing bets on fancode — whether on Sports Betting, live betting, or casino games — is subject to general rules. Once confirmed, a bet cannot be changed or cancelled, except where the cashout feature is available.

  • Match-fixing laws apply across all sports, including cricket, football, and badminton.
  • If a match is cancelled, bets will be refunded in accordance with the rules of the relevant event.
  • If a bet is affected by a technical issue, fancode will investigate and make an appropriate decision.
  • FanCode reserves the right to correct any erroneous odds. Bets placed at incorrect odds may be voided as a result.
  • Placing simultaneous bets on opposing outcomes of the same event ('arbitrage betting') is prohibited.
7Games & Fairness

All casino games on FanCode use Random Number Generator (RNG) technology verified by independent third parties. This means the outcome of every spin, card deal, or dice roll is entirely random — neither FanCode nor the player can influence the result.

The RTP (Return to Player) rate for each game is publicly displayed in the game information section. Full game rules are available via the 'i' or 'Info' button within each game. Terms from fancode's game software providers may also apply.

Technical Issues: If a game is interrupted due to loss of internet connection or a device issue, fancode will determine the outcome based on server logs. Please contact support for assistance.

8Prohibited Activities

The following activities are strictly prohibited on fancode. Any such behaviour, if detected, will result in serious action being taken:

  • Creating or operating multiple accounts
  • Registering under a false identity
  • Transacting using a third-party payment account
  • Attempting to exploit the bonus system for unfair advantage
  • Using software bots or automation tools to play games
  • Attempting to exploit any platform vulnerability or bug for personal gain
  • Attempting to harass or defraud other users
  • Depositing funds from illegal sources (money laundering)

Consequences: For any of the above activities, fancode may close the account and forfeit the entire balance without notice. Legal action may also be taken where applicable.

9Privacy & Data Protection

Fancode takes the privacy of your personal information seriously. Details provided at registration are used solely for account management, payment processing, and regulatory compliance.

  • Your data is never sold to third parties.
  • Information may be shared with regulatory authorities where required by legal obligation.
  • Limited information is shared with payment providers solely for processing transactions.
  • For more details, visit our Privacy Policy Please read the page.
10Responsible Gaming

Fancode believes gaming is for enjoyment — not for stress. We want every user to know their limits and play in a healthy, balanced way.

  • Set daily, weekly, and monthly deposit limits on your account.
  • Set a session time limit to avoid playing for extended periods without a break.
  • Use the temporary or long-term self-exclusion feature.
  • If you're struggling with your gaming habits, reach out to our support team — confidential, non-judgmental help is always available.

For more details, visit our Responsible Gaming Please read the page.

11Account Closure & Suspension

You may close your account at any time. You will be given the opportunity to withdraw your remaining balance, unless that balance is connected to any prohibited activity or ongoing dispute.

Fancode reserves the right to suspend or close an account under the following circumstances: breach of rules, suspected fraud, failure to complete identity verification, or legal reasons. In such cases, the account balance may be held until verification is completed.

12Limitation of Liability

The fancode platform is provided on an "as is" basis. fancode's liability is limited for any loss arising from technical issues, server outages, or faults in third-party services.

  • FanCode is not liable for any game or bet affected by loss of internet connectivity.
  • FanCode will not be held liable for any issues arising from third-party software or hardware.
  • FanCode is not responsible for any financial losses resulting from gaming — gaming carries risk and is intended for entertainment purposes only.
13Dispute Resolution

For any dispute or complaint, please contact the fancode support team directly in the first instance — support@fancode.my. The support team will respond within 48 hours and work to resolve the issue.

If your issue remains unresolved through support, you may escalate your complaint to FanCode's licensing authority. In the event of any dispute, FanCode's server logs and records shall serve as the final evidence.

14Changes & Amendments

Fancode reserves the right to amend these Terms and Conditions, in whole or in part, at any time. For significant changes, advance notice will be provided via your registered email or on the platform.

Continued use of the platform after any changes are made will be taken as acceptance of the updated terms. If you do not agree to the new terms, please request account closure.

15Contact

For any questions about these Terms or assistance with our services, please get in touch:

Email: support@fancode.my
Live Chat: Via the chat button at the bottom right of the fancode platform
Time: 24/7 support in Bangla

Terms & Conditions FAQ

fancode has four VIP tiers in total. Silver (Monthly wager of ৳10,000+) — 5% weekly cashback and priority support. Gold (৳50,000+) — 10% cashback, 6-hour express withdrawal & birthday bonus. Platinum (৳2,00,000+) — 15% cashback, 3-hour withdrawals, a dedicated account manager, and exclusive event invitations. Diamond (৳10,00,000+) — 20% cashback, 1-hour withdrawals, unlimited withdrawal limits, a dedicated VIP host, and a custom bonus package. Tier levels are updated automatically at the end of each month — no separate application required. For more details, VIP Page here.

fancode lets you bet on all major sports worldwide, including football, tennis, badminton, and basketball. It's straightforward — In the Sports Betting section Go to the Sports Betting section, select your preferred sport from the left panel (e.g. Football), then choose a league or tournament. Clicking on a match will show all available markets — match winner, Asian handicap, both teams to score, number of corners, and more. Click on your preferred odds to add them to the bet slip, enter your stake, and hit "Confirm Bet". For live matches, head to the "Live Betting" tab to see real-time scores and updated odds. The same process works on mobile.

You've read the terms — now join the fancode family

All terms are transparent, all rules in Bengali. Register now and get a 100% bonus on your first deposit — instant payment via bKash or Nagad.

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18+ only · Please gamble responsibly · Responsible Gaming · Privacy Policy
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